COMMERCIAL GROWTH CONSULTANCY
I identify where revenue and opportunity may be getting lost across sales, conversion, follow-up, retention and the customer journey, then help implement what is actually worth fixing.
Start with the free 2–3 minute Commercial Growth Check. No commitment.
Your business might not need more customers.
START HERE
Before I recommend a tactic, I want to understand what is actually happening inside the business. Answer a few quick questions and I’ll show you the areas I would want to investigate first.
HOW WE CAN WORK TOGETHER
No generic growth plan. No changing things for the sake of it. We start by understanding what is actually happening inside the business.
A focused commercial diagnosis of where your business may be losing revenue or missing opportunities.
You leave with: clear priorities, commercial opportunities and a practical action plan.
Strategic and hands-on support to turn the findings into changes that actually happen.
The point: not just to identify the opportunity, but to help turn it into commercial impact.
THE DIFFERENCE
If you want support implementing the solution, we keep going.
WHERE MONEY GETS LOST
These are the kinds of questions I start asking before recommending another campaign, another platform or another lead source.
Interest existed. The process lost it.
Acquisition worked. Retention did not.
You cannot buy what you do not know you can buy.
Revenue can disappear in inconsistent conversations.
Friction rarely announces itself. Customers just leave.
If the baseline is unclear, we measure before we guess.
THE APPROACH
I want to know what is happening before deciding what should change. Sometimes the answer is more acquisition. Sometimes the biggest opportunity is already inside the business.
Understand the business, customer, offer, sales journey and what success currently looks like.
Find the gaps, friction points, weak handoffs and missed commercial opportunities.
Put the priority changes into practice, from process and messaging to follow-up, coaching or offers.
Track what changed, compare it with the baseline and keep improving what works.
ABOUT COMMERCIAL GROWTH
Commercial Growth is built on a commercial background spanning sales, retention, customer experience, operations, KPI analysis, process improvement, coaching and sales enablement.
Across telecoms, hospitality, events, B2B services, fitness and digital products, I’ve seen commercial performance from three perspectives: the customer journey, the frontline process and the numbers behind it.
That experience shapes how I work. I look beyond surface-level activity to understand what is performing, where opportunity is being lost, what is driving it and which changes are most likely to create meaningful commercial impact.
- Laura
BEFORE WE WORK TOGETHER
Established businesses with real customer activity that suspect there is more potential in their sales, customer journey, follow-up, retention or commercial processes. If the business is too early for a full audit, I will say so.
No. We work with what exists. If the baseline is not clear enough yet, part of the work can be deciding what needs to be measured before making bigger changes.
No. Marketing can be part of the customer journey, but Commercial Growth looks beyond acquisition. The focus is what happens from interest through sale, delivery, repeat business and retention.
You can take the action plan and implement it internally, or continue with ongoing consultancy for hands-on support putting the priority changes in place.
Complete the short Commercial Growth Check first. I want you to understand why an audit may be the right next step before you see the investment, rather than dropping a price on you without context.
CURIOUS?
The Commercial Growth Check takes around 2–3 minutes. Answer one question at a time and get a personalised commercial snapshot before deciding whether you want to go any further.
Based in Limerick. Working with businesses across Ireland and remotely.